How to disable 2FA on the Knowledge Hub

NOTE: You are only able to do this if you do not have to, but at some point opted to, use 2FA.

If you are a whitelisted user and are not a member of any OFFICIAL-SENSITIVE groups, you may choose to disable your 2FA. To do this, start by selecting your name at the top of any Knowledge Hub page, which will then show you a drop-down menu.

Select the ‘Settings’ link (or you can select the ‘Settings’ tab if you are already within your profile).



Select the drop-down arrow in the blue box and select ‘Two-factor authentication’.

Toggle the ‘Google Authenticator’ switch to disable your 2FA.

NOTE: The GA switch will only be available to you if you are not a member of any OS groups (otherwise it will be disabled).