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Police engagement and communication is key to the success of community policing and having an effective presence in the area the police serves in. Developing and maintaining healthy and positive relationships with community leaders and the wider public is crucial for establishing engagement. Without this being able to prevent, detect or investigate and solve crime may become much more difficult, as well as bringing offenders to justice. It will reduce confidence and public image in the Police service as service to the public may become unworkable. There it is important that both the public and Police service both cooperate and be in intentional about developing strong relations.

It is important to the local police that communities have confidence and trust in the Police Service in order for the Police to carry out their duties effectively and to keep communities safe. Both parties play an essential role in the world of policing.

This document sets out the principles of engagement and communication, including public relations.

The Police and Criminal Evidence Act 1984 (PACE) and the associated Codes of Practice set out the legislation and standards for dealing with people who come into contact with the police. Whilst members of the public are detained in custody, officers and staff should treat them in a way that is dignified and takes account of their human rights and individual needs. The Police force are only allowed to use force within a custody suite which is deemed necessary, proportionate and lawful and must be recorded by officers who have undergone appropriate and adequate training.

The PACE covers the following:

• police use of force

• lawful arrest

• searches

• designation of a police station

• police resources

When an officer makes an arrest, they are personally responsible for the risk assessment and welfare of the detained person. This responsibility continues until the suspect is handed over to the custody officer for a decision regarding detention. For a member of the public to be detained at a police station the following must be addressed and considered by the Custody officer:

• the grounds for detention

• whether to grant bail

• whether to authorise or refuse detention

It is possible for an individual arrested not to be detained if the custody officer believes that there are insufficient grounds for detention. The reasons must be and the detainee must be released.

There are occasions that require the use of firearms by Authorised Firearms Officers (AFOs) in conflict situations. This response is a well-established and necessary approach to managing conflict. Commanders and AFOs are trained to analyse and determine appropriate courses of action in the course of armed deployments.

Police officers have a positive duty to protect the public from harm – a duty of care to all involved must be the overriding consideration. Police decision-making and response is vital in such situations and thus the National Decision model (NDM) is used to assist with the decision-making process.

The Authorised Professional Practice for Armed Policing covers guidance on the appropriate use of firearms within the police force. It also acts as a basis for training police officers in matters relating to the operational use of firearms.

The also provides guidance on structural command, tactical options and operational challenges with the deployment of Authorised Firearms Officers (AFOs).

Undercover policing is a covert tactic used by the Police to obtain evidence and intelligence. It is also used to detect crime and disorder and help maintain public safety.

Undercover policing is a lawful and ethical tactic and when applied rightly can be very effective tool. In order to ensure it is kept this way, Authorised Professional Practice (APP) has been developed and used by Law Enforcement Agencies (LEAs) across the United Kingdom.

There is an undercover accreditation process that has been developed to provide an assessment of whether the management and governance of undercover units are effective in supporting safe, ethical and lawful undercover operations.

Undercover operatives (UCOs) are deployed as covert human intelligence sources (CHIS) in authorised investigations. There are three different types of UCOs, Undercover foundation(UCFs), Undercover advanced operatives (UCAs) AND Undercover online operatives (UCOLs). All must go through vigorous training and go through a robust selection process.

This guidance document suggests how to set up, maintain, monitor and maximise the performance of an ANPR system. It is written for law enforcement ANPR operatives and commercial installers on behalf of the National ANPR Strategy Board. It applies to ANPR systems that are part of the National ANPR Infrastructure (NAI) and may feed data into the National ANPR System (NAS).

Users should also consider the Data protection Act 2018 and Surveillance Camera Code of Practice when using this document.

This guidance will explore the main connection types used by frontline officers and staff, whilst making recommendations about security and appropriate use. This guideline focuses on assisting forces to maximise their use of public 3G/4G (LTE) data networks prior to the delivery and adoption of the Emergency Service Network Data Services. This guideline does not cover voice services delivered over any of these networks.

There are many types of keyboards available in the market place with many variances in terms of specification, features and of course price. This guidance explores these variances and makes recommendations (see section 4. Recommendations, page 2) to help forces make informed selections so as to accelerate their mobility maturity.

Portable hotspots are a tried and tested peripheral. Advances continue to make them faster, better and smaller. There are many types of portable hotspots available in the market place with many variances in terms of specification, features and of course price. This guideline explores these variances and makes recommendations (see section 4. Recommendations, page 3) to help forces make informed selections to accelerate their mobility maturity.

Portable power banks are a tried and tested peripheral. Advances continue to be made to make them faster, better and smaller. Yet there are many types of power banks available in the market place with many variances in terms of specification, features and of course price. This guideline explores these variances and makes recommendations (see section 4. Recommendations, page 3) to help forces make informed selections so as to accelerate their mobility maturity.

A laptop shell is simply a laptop with no internal computing power, this is provided by connecting a smartphone to the laptop, which is then 'driven' by the keyboard, mouse and screen of the laptop 'shell'.

This guideline looks at the variances in terms of specification, features and price between the laptop shells currently available for pre-order. It explores the capabilities that a connected premium smartphone must have, such as DisplayPort and an appropriate “desktop mode”. Finally recommendations are made for forces who wish to be early adopters of this still immature technology (see section 4. Recommendations, page 4).