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Open Referral UK Standards

Open Referral UK is an open data standard in use by Local Government. This standard establishes a consistent way of publishing and describing information for councils, to ensure the data is effectively used and shared for the benefit of local communities and services (

Published 01/01/2019
Authoring body: Open Referral UK
POLE Standards

*** POLE standards under development. Use the “Contact us” tab if you need more information. ***

The intended purpose of this standard is to promote interoperability of systems by converging on a common set of POLE data definitions used within Policing. POLE data definitions describe how People, Objects, Locations and Events should be formatted.

There are 44 POLE entities described in this standard including:

  • 20 person entities
  • 13 object entities
  • 5 location entities
  • 6 event entities

The standard also defines the attributes (field size, format, type) used to create the entities and contains and “entity x attribute map”.

Published 07/05/2021
Authoring body: Police Digital Service (PDS)
Cloud Enablement

Project to identify and provide support to forces as they transition capabilities from legacy on-premises systems to cloud technologies.

For further information, please use the 'Contact Us' tab, to get in touch with the relevant authoring team.

Published 01/01/2022
Authoring body: Police Digital Service (PDS)
Police National Database (PND) Interface Business and Technical Guidance for Data Providers v3.5.0

This document provides:
• High level PND requirements
• Overview of Data requirements
• PND Message Schema design
• Data transmission mechanisms
• Data Scope
• Overview of software resources available including Data Test Suite.

Note this document is graded OFFICIAL-SENSITIVE, access can be requested by the 'Contact Us' tab at the top of the page.

Published 18/09/2020
Authoring body: Home Office
ISO 17020:2012 Requirements for the operation of various types of bodies performing inspection (Crime Scene Investigation)

ISO 17020:2012 specifies requirements for the competence of bodies (including police forces) performing inspection and for the impartiality and consistency of their inspection activities, this specifically relates to forensic practitioners conducting examinations at scenes of crime.

Published 01/04/2012
Authoring body: International Standards Organisation (ISO)
Data Protection Manual

This manual has been produced by the NPCC Data Protection, Freedom of Information, information Sharing and Disclosure Portfolio Group on behalf of the NPCC. It is updated and adapted to reflect decisions made by the NPCC, views of the Information Commissioner’s Office (ICO) (where appropriate) and the evolution of the legislation as it is interpreted, challenged or reviewed.

Note that this manual has not yet been updated to reflect the legislative changes arising from The Data Protection, Privacy and Electronic Communications (Amendments etc)(EU Exit) Regulations 2019 as amended by The Data Protection, Privacy and Electronic Communications (Amendments etc)(EU Exit) Regulations 2020.

The manual should be regarded as a document that both helps to create an environment across the police service in which compliance can be achieved, and as a means of providing guidance in areas of police business where the Act is regularly applied.

The manual contains a wide variety of information including:

  • Breakdown of governance and responsibilities
  • Definitions
  • General processing (GDPR & DPA Part 2)
  • Comparison between General Processing and Law Enforcement obligations
  • Law Enforcement processing (Part 3 of DPA)
  • Intelligence Service processing (Part 4 of DPA)
  • Assessing data protection compliance
  • The Commisioner, enforcement & offences
  • Case studies
  • Wide variety of appendices including
    • Template DPIA
    • Template National data processing contract
    • Template information sharing agreement
    • Template Data Protection policy 
Published 01/03/2021
Authoring body: National Police Chiefs Council (NPCC)
Digital Investigation & Intelligence APP

The digital policing learning programme was created to for officers and staff to update their knowledge regarding digital intelligence and investigation. The programme helps explains the use and misuse of devices and applications and how they appear in the policing world. 

The programme’s aim is to ensure that all staff are:

  • confident facing situations where there is a digital element

  • competent in identifying and carrying out the actions required by those circumstances

  • able to ensure they are compliant in their actions.

The Digital Intelligence and Investigation project will deliver learning and knowledge resources that will ensure that all new and serving officers acquire the digital skills they need to undertake investigations effectively.  

Published 01/01/2020
Authoring body: College of Policing (CoP)
Mobilisation APP

With the Police responding to critical and complex incidents, sometimes these incidents may require resources that go beyond the capacity and capability of the Police force. Some of these incidents may require the need of other partner agencies, other specialist skillsets and equipment and thus would need to be effectively managed and coordinated. Mobilisation is the process which supports mutual aid, at the local, regional or national level.

The National Police Coordination Centre (NPoCC) is responsible for the mobilisation of police assets, including general policing, operations and crime business areas. A lead force will be responsible for resourcing nationally-led crime enquiries. NPoCC should be the initial point of contact for any mobilisation requirements as it can provide advice and national coordination.

It is important to note that this a challenging area of work, particularly when the length of the investigation is unknown and mobilising crime assets is a new and emerging business field (mutual aid) for the Police service.

Published 01/01/2014
Authoring body: College of Policing (CoP)
ISS4PS Annexes Volume 2

This document was retired in July 2021

The Information Systems Strategy for the Police Service (ISS4PS) is an overarching strategy for Information and Communications Technology (ICT) and Information Systems (IS) for the Police service across the whole of England and Wales. Volume 2 Annexes helps to define and establish a list of standards and should be used a requirements for new developments within the Police Service.

Annex contains guidelines and actions points for: 

1. Establishing ISS4PS standards information base (SIB) 

2. Actions and guidance for IT Directors

3. ISS4PS compliance to the architectural principles 

4. Guidelines for National Programmes focusing on 3 critical ISS4PS policies (Establishing Foundations, Delivering Joined-up Services and Delivering National Initiatives) 

5. Criteria's for corporate and national solutions developed or procured by the Police Force 

6. Summary of Principles and actions defined in 'Implementing ISS4PS Volume 2'  

Published 01/01/2005
Authoring body: Association of Chief Police officers (ACPO)
ISO/IEC 27003:2017 Information Technology — Security techniques — Information Security Management Systems — Guidance

ISO (the International Organisation for Standardisation) and IEC (the International Electrotechnical Commission) form the specialised system for worldwide standardisation. National bodies that are members of ISO or IEC participate in the development of International Standards through technical committees established by the respective organisation to deal with particular fields of technical activity. In the field of information technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1.

This document was created to provide guidance on the requirements for an information security management system (ISMS) and provides recommendations, possibilities and permissions.

The following areas are very important for ISMS:

  • understanding the organisation’s needs and the necessity for establishing information security policy and information security objectives;

  • assessing the organisation's risks related to information security;

  • monitoring and reviewing the performance and effectiveness of the ISMS

  • practising continual improvement

The ISMS also has key components such as policies, defined responsibilities, documentation and management processes pertaining to policy establishment, planning, implementation, operation, performance assessment, management review and improvement.

Published 01/01/2017
Authoring body: International Organisation for Standardisation (ISO)